Payment Policy

1. Payment Methods:

OIO accepts the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal

2. Payment Terms:

  • All payments must be made in full at the time of purchase unless otherwise agreed in writing.
  • Orders will not be processed or shipped until full payment has been received.
  • For bank transfers, please ensure that the correct reference details are provided to avoid delays in processing your order.

3. Currency:

  • All transactions will be processed in USD, and customers are responsible for any applicable exchange rates or bank fees related to currency conversion.

4. Security:

  • OIO takes the security of your personal and payment information seriously. All transactions are encrypted and secured through SSL (Secure Socket Layer) technology to protect your data.

5. Refund Policy:

  • If you wish to request a refund, please refer to OIO’s Refund Policy for detailed information on the process and requirements for eligible refunds.

6. Dispute Resolution:

  • If you encounter any issues related to payments, please contact our support team at support@omhaircare.com within 30 days to resolve any disputes.

7. Changes to Payment Policy:

  • OIO reserves the right to modify this payment policy at any time. Any changes will be communicated via email or posted on our website, with the updated policy taking effect immediately for all new transactions.